Privacy Policy
Effective Date: July 4, 2026
At iHear (www.ihear.in), we value and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information
When you contact us, book an appointment, request a callback, purchase products, or fill out any form on our website, we may collect:
Full Name
Email Address
Phone Number
Postal Address
Age or Date of Birth (if required)
Hearing-related information voluntarily provided by you
Payment and billing information (where applicable)
Technical Information
We may automatically collect certain information, including:
IP Address
Browser type and version
Device information
Pages visited
Date and time of access
Website usage statistics through cookies and analytics tools
2. How We Use Your Information
We use your information to:
Provide hearing care services and customer support
Schedule appointments and consultations
Process orders and payments
Respond to inquiries and requests
Improve our website and services
Send important updates and service-related communications
Comply with legal and regulatory obligations
Conduct internal analysis and business improvements
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience and analyze website performance.
Cookies help us:
Remember user preferences
Understand visitor behavior
Improve website functionality
Deliver better customer experiences
You may disable cookies through your browser settings; however, some website features may not function properly.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
Your information may only be shared when necessary with:
Authorized healthcare professionals
Service providers involved in website operations, payments, logistics, or customer support
Legal authorities when required by applicable laws
Business partners directly involved in providing requested services
All such parties are required to maintain the confidentiality and security of your information.
5. Data Security
We implement appropriate technical, administrative, and organizational measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage can guarantee absolute security.
6. Data Retention
We retain personal information only for as long as necessary to:
Provide our services
Fulfill legal obligations
Resolve disputes
Maintain business and healthcare records
Information that is no longer required will be securely deleted or anonymized.
7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. Users are encouraged to review the privacy policies of those websites separately.
8. Your Rights
Subject to applicable laws, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Withdraw consent where applicable
Object to specific data processing activities
To exercise these rights, please contact us using the details below.
9. Children’s Privacy
Our services are not intentionally directed toward children without appropriate parental or guardian consent. We do not knowingly collect personal information from children in violation of applicable laws.
10. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Updated versions will be posted on this page along with the revised effective date.
Users are encouraged to review this page periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
iHear
Address:
4, Chatterjee Street, Uttarpara, Hooghly, Pin – 712258, West Bengal, India
Phone:
033 2664 3800
+91 98742 76144
Email:
[email protected]
Website:
www.ihear.in
By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.